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Support
Information to provide support to homeowners and professionals regarding a Messana system.
Is it possible to grant access to the Messana system to a guest without having a user account?
Yes, it is possible to grant access to a Messana system without a user account by utilizing Guest Mode in...
How do I verify if the Messana App properly connects to my local home network?
When you run the Messana App on a device linked to your Local Home Network via Wi-Fi or a wired...
How do I replace the fuse in Messana Controls’ devices (mBox and mZone)?
Each Messana Controls’ device is equipped with a 10A 250V Power Socket with an ON/OFF red switch located on the...
How to troubleshoot the mBox Ethernet connection.
The mBox has a WAN port (RJ45 jack) located on the bottom side, the first Ethernet port on the left....
My Messana App is not connecting locally to the system, and I’m receiving the message “Remote Connection Unavailable”. What should I do?
If your Messana App, previously functioning correctly, is suddenly unable to access your system, the first step is to verify...