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  5. How do I reset my Messana App password?
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  4. How do I reset my Messana App password?

How do I reset my Messana App password?

If you’ve forgotten your password or can’t log in to the Messana App, simply follow these steps:
  1. Open the Messana App and tap Forgot Password on the login screen.
  2. Enter the email address associated with your Messana account.
  3. Check your inbox for the password reset email.
    • Don’t forget to check your Spam or Promotions folder if it doesn’t arrive.
  4. Click the reset link in the email to set a new password.
  5. Return to the app and log in with your new password.

What to do if the reset email doesn’t arrive or you’re still having trouble

Please open a support case, and include:

  • The email address linked to your account
  • A brief description of the issue
  • Any screenshots that might help us assist you
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