If you’ve forgotten your password or can’t log in to the Messana App, simply follow these steps:
- Open the Messana App and tap Forgot Password on the login screen.
- Enter the email address associated with your Messana account.
- Check your inbox for the password reset email.
- Don’t forget to check your Spam or Promotions folder if it doesn’t arrive.
- Click the reset link in the email to set a new password.
- Return to the app and log in with your new password.
What to do if the reset email doesn’t arrive or you’re still having trouble
Please open a support case, and include:
- The email address linked to your account
- A brief description of the issue
- Any screenshots that might help us assist you