FAQ

Basic questions and answers about radiant cooling and heating systems and their components and what Messana can provide.

I live in a very dry climate. Can radiant cooling and heating still work?

Absolutely! Radiant systems are well suited for dry climates and work exceptionally well in cooling.   Dry climates have lower...

How can a Messana system help me save energy while heating or cooling my home?

Yes, hydronic systems are known for their energy efficiency. They use water to transfer heat, which is more efficient than...

What forms of payments do you accept?

Checks, credit cards, and bank transfers are all accepted.

How to check and change the Network Settings of the mBox?

Open the Messana App and once logged in, navigate to the Main Menu by clicking on the burger icon in...

Where can I buy a replacement filter for my Messana ATU?

Our ATU filters are designed to be re-usable, here are a few methods you can use to clean them: You...

Need Support?

Can't find the answer you're looking for?
Contact Support

Please wait

Your form is being submitted, don’t close your browser.