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How do I reset or change my login password?

Your Messana App password is used to access the Messana App or the Messana Service Portal. You can change your Messana App login password for security reasons or reset it if you forget it.

From Desktop:

If you want to reset or change the login password from your computer, follow this link and input the email address used for the login.

From Mobile:

If you want to reset or change the login password from the Messana App installed in your device or through the https://app.radiantcooling.com url, click the Forgot password? link on the login page.

In both instances, you will receive an email with a link to reset or change your password.

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